01.

HOW TO GET STARTED WITH

THE DESIGN QUEEN

You can purchase any service via our website by clicking on our store page.

Prices depend on many variants, but you can be sure you are getting a great value for your design project. Design jobs are charged by the service. Our graphic design projects start at just $25. If you have small changes to a pre-existing file that takes 5 min for a quick update, we will charge the min amount of $15. Web site work starts at $500 per site. You won’t find that with some of our competitors. We encourage prospective clients to compare The Design Queen with agencies producing the same level of work.

We invite you to fill out our logo questionnaire for. There we begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.

No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.

02.

MORE QUESTIONS

WITH THE DESIGN QUEEN

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you via dropbox or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

YES, you get EPS (vector), jpeg, and a png file. Our logo design can be used to complete stationery and brand marketing – including business card, letterhead, envelopes, brochure design, websites, graphics for web sites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.

Once deposit is received, normal turnaround for logo design is 14 days. We present the logos to the client at the black and white stage, then again at color stage, and wait for final approval before we save out all the files for you. The client logo files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.

 

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Call us to find out.

 

03.

THE DESIGN QUEEN

REFUND POLICY

Payments for design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable however if the design has not been started you can use the payment as a credit on a different design service (within 3 months of payment received). If a project is cancelled or postponed, all monies paid are retained by The Design Queen and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. 

So What’s Next?

Let’s Work Together.
Contact Us